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Esther Toussaint

My Resume

Esther Toussaint

911 Never Heard Street

Suite 911

Nouveau Land, FL 89422

Phone: 555-111-1111

Fax: 555-000-0000

E-mail: etoussa@eagle.fgcu.edu

 

Strategic Objective:

I am seeking a responsible position offering both professional and financial stability.

 

Short Term Objective:

To obtain a position that will make use of my education, talent and experience, and that will put me in guidance as a leadership position in the finance industry.

 

Summary of Qualifications:

Three years of financial services experience.

Three years of related college coursework.

Tri-lingual (Creole, English, French)

Keyboarding: 50 wpm

Computer: WordPerfect, Microsoft word, Excel, Access, and PowerPoint,

Jack Henry

 

Professional Experience:

Riverside Bank of Gulf Coast:  March 2004 – Present

Golden Gate Branch – Naples, FL

 

Customer Service Representative

Responsible for selling multiple financial products and services

Responsible for opening/servicing personal business accounts

Demonstrates good understanding of sales routines

Influence skills to sell financial products

Performs a variety of other duties as assigned by branch management

Assist with the Internal Control Review program, originating customer wires,

Reporting of sales goals for the branch

Other job duties as assigned

 

Head Teller

Provide decision-making leadership

Perform on the job training for tellers on an as-needed basis

Monitor tellers to ensure compliance with Bank procedures and policies

Responsible for the day-to-day operations of the office

Overdraft decisions, monthly audits

Responsible for maintaining the cash vault

Verify and approve any customer transactions that require supervisory approval

Assure compliance to policies and procedures in processing branch transactions

Identify sales opportunities by referring to other areas of the Bank

 

Teller

Provide customer service to clients with enthusiasm and efficiency.

Respond to customer inquiries and maintain security awareness.

Identify new sales opportunities and provide referrals to other areas.

Participate in community activities as requested.

 

Orion Bank: May 2003 – February 2004

Airport Pulling Branch – Naples, FL

Teller

Perform all paying and receiving teller functions.

Cash checks and balance cash drawers.

Balance and assist with ATM & Vault control

Process all the deposits, loan payments, tax deposits.

Participate in sales/service meetings.

And any other new duties as deemed necessary.

 

Dillard’s: January 2001 – May 2003

Naples, FL

Sale Associate

Cross-selling Dillard’s credit cards

Handle all sales transaction

Help customers to make selections

Create merchandise displays.

 

Education:

Florida Gulf Coast University – Ft. Myers, FL

Bachelor of Science, Management– December 2006

Edison Community College – Naples, FL

Associate of Arts in Finance Studies – May 2003

Lorenzo Walker Institute of Technology

General Office II – June 2000

 

Reference:

Available on request.

Esther Toussaint

911 Never Heard Street

Suite 911

Nouveau Land, FL 89422

Phone: 555-111-1111

Fax: 555-000-0000

 

E-mail: etoussa@eagle.fgcu.edu